Showing posts with label Social Media Marketing. Show all posts
Showing posts with label Social Media Marketing. Show all posts

Monday, December 6, 2010

4 Scientific Tips that Help You Get More Blog Comments

image of scientific flasks

One of the most engaging features of the blogging platform is the commenting system.

Many bloggers believe there is as much or even more value in the discussion than the posts they write themselves. Comments are a classic form of social proof for blogs, and blogs that attract lots of comments appear more authoritative. Comments are also a great way to facilitate user generated content that is perfect for SEO.

Because of all this, comments can become addictive, and many bloggers want to know how to get more of them. While there is a lot of great anecdotal advice out there from experienced bloggers, I thought some might appreciate a more data-driven approach.

Fortunately for you, I’ve spent the past few months analyzing data on more than 150,000 blog posts. And in doing that, I’ve identified four data points you can use to encourage more commenting on your site.

chart with data about blog comments

The first thing I noticed is that while articles published during the week generally tend to get more views, articles published on the weekends get far more comments. This may be because users have more freedom on non-work-days to take the time to share their two cents.

chart with data about blog comments

Then, when I analyzed the hour-of-day blogs posts were published during, I found that commenting peaked on articles posted in the morning, specifically around 8 and 9AM.

I believe this is because posts released early are in everyone’s inboxes and feedreaders when they check them in the morning and the rest of the day.

chart with data about blog comments

I also found some interesting things when I looked at words used in articles and how they correlated with comment numbers.

Posts that mention “giveaways” and “gifts” are commented on more than the average article in my dataset, as are posts that mention “recruiting” and “jobs.” In these tough economic times, everyone loves a present and many people need jobs.

The word “comments” also appears in this list, indicating that directly asking for comments on your post does work.

chart with data about blog comments

On the flip side of the coin, I noticed certain words were correlated with posts getting fewer comments than the average.

The list includes many technical, legal and financial terms like “settlements,” “derivatives,” and “franchise,” “investing.” While people are concerned with their own monetary issues, they’re not so excited about discussing the finance world at large.

How about you?

What does your data tell you about the factors that seem to invite more comments?

Let us know (in the comments, of course!) what seems to increase (or decrease) comments on your site.

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Friday, November 19, 2010

How to Make Your Website Mobile Friendly (And Keep Your Readers Happy)

image of iphone

Is your website content ready for mobile devices?

By the year 2013, forecasts predict that there will be 1.7 billion mobile internet users.

And it’s a pretty safe bet that at least a few of them are visiting your site, and seeing it on a screen that takes up just a few inches.

So what happens when readers feel cramped or have to work hard to navigate your site or read your content?

They leave.

Connection speed can also frustrate readers. A lot of the time, people are trying to access your site on slow cellular data connections. And despite the attempts by providers to increase capacity, it still feels “slow,” since the more they add, the more we consume.

You want both regular and new readers to have a great experience with your site, whether it’s at home on a nice large screen or while they are mobile and seeing it on a tiny device.

Brian Gardner of StudioPress summed it up pretty well when asked about mobile site design.

Many folks spend a lot of time working on the design of their site for modern browsers, but fail to realize the ever-increasing percentage of site visitors that come by way of mobile devices.

Not only is having a great site design important, you also need to prioritize usability and a quality user experience. That’s why we recommend using a plugin like WP Touch.

So how can you make sure your site is up to par for all those mobile readers out there?

Well, as luck would have it, there are some fairly easy things you can do to assure a more mobile-friendly site.

Here are some quick improvements you can make, starting today.

Install a mobile plugin

If you are using WordPress, you can transform your site into a mobile-friendly version in about 30 seconds with a simple plugin.

There are a lot of these plugins out there, but as Brian recommended, WP Touch is a great place to begin. It’s free, and you can customize it in several ways to best suit your site.

Learn more about WP Touch here.

Oh and one other thing about mobile versions of your site. Make sure you give readers the choice of viewing the standard site as well.

There are options in each plugin to do this. There are times when readers will want to view the full website, depending on their device and internet speed.

Note: before you install and activate any plugin, make sure your site has been properly backed up.

Create smart navigation

How’s your site navigation? Creating smart, thorough navigation for your website is a key aspect to making your site mobile friendly.

Make sure you offer readers clear and distinct ways to get to your most important content.

For example, do you see the red tabs along the top of this site? Those are examples of links to cornerstone content. Not only are they great ways to attract traffic, but they are perfect examples of clear navigation.

Write clear content

Now more than ever, you need to grab reader attention instantly.

When your site is being viewed on a much smaller screen, make sure you have compelling headlines that let the reader know she’s going to have a great experience reading this content.

Clear content that gets right to the point also assures readers can digest your material on their mobile devices, even while they’re distracted and busy.

Don’t use too many images

I’ve been guilty of this one. And I’ve also noticed in my analytics that when I include a lot of images in a particular article, I get less traffic reading it on mobile devices.

Lately, I have been limiting my use of images to one or two, and now my articles are getting read more by those with mobile devices.

Images are a great way to get a point across or break up text, but just try to imagine someone reading your content on a really slow connection with a tiny little screen. It might mean you don’t need that 20th image after all.

Notice that Copyblogger has, for most types of content, always had just one single, attention-getting image per post.

Don’t rely on Flash or Javascript

All arguments aside about the relevance of Flash, it is generally a safe bet that not all mobile devices will be able serve up either of these technologies.

Even if they do, it tends to be an extra step or two to actually view the content. The best practice is to stick with plain (X)HTML/CSS standards.

Practice good design

In the non-mobile web version of your site, it might be easier to get away with a few design problems that are far more visible and obvious in the mobile version.

Keep in mind the whitespace around paragraphs and words. If your content is so cramped that it makes readers physically uncomfortable, they might not hang out for very long.

Making your content scannable and breaking up long blocks of text is great for all readers, but even more so for mobile readers.

And cluttered, visually busy sites are hard enough to read on a large screen. Don’t ask mobile readers to go there!

So there are several ways you can begin making your website content more mobile friendly. Get started on a few of these and you will be way ahead of the competition.

(If you’re not sure where to start, the best payoff for the least amount of effort is probably getting a mobile plugin for WordPress like WP Touch.)

Have you recently turned your website mobile and noticed more readers? Fewer?

Share your experience with others in the comments below. And let us know your favorite tip for making your site more mobile friendly!

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Tuesday, November 2, 2010

Fanning the Social Media Flame for Viral Exposure

image of lit match

Are you a content marketer? If so, you have a choice to make.

You can sit around and wait for your content to go viral.

You can hope you’ll get sudden bursts of traffic, hope your readers will spread the word, hope your content will catch fire.

Or you can bring your own matches and lighter fluid to set the dang thing aflame yourself.

As bloggers and content marketers, which will you choose?

Sure, sometimes the passion you have for a subject will be enough to ignite a spark and compel your audience to share your content with their network. Being able to unleash something with such conviction and power that it combusts on its own is great.

Over at my SEO consulting firm Outspoken Media, we’ve been able to do it several times.

Sometimes we post something like The Power of the Unexpected, something that goes hot without us lifting a finger. As content writers, we live for these moments.

However, they almost never happen.

What is more common is that marketers need to fan their content to help it ignite and go viral. And sometimes that means stepping in when an accidental hit shows signs of life. How do you recognize those signs to take advantage? Here are some methods we use at Outspoken Media.

Identifying the spark

You know what’s normal for your community. You know how many comments an average post gets, how many tweets, how many shares, etc.

When you start to see activity that is double/triple what you’re used to seeing, act.

For example, early on we published a post called It’s Not The Recession, You Just Suck. Almost immediately after hitting the publish button I noticed the post being retweeted and passed through social media at a velocity that dwarfed anything we had seen prior.

Once we noticed we had a spark, we jumped in to add fuel and fan it.

Adding fuel to the fire

As soon as you notice a post showing signs of life, it’s up to you to keep the momentum going.

On the social Web, that means keeping the conversation alive. Find people who are talking about your post and encourage them. Respond to comments, engage, fan the debate, and keep the conversation on a healthy note.

When we called out Robert Scoble last year for spreading misinformation, he was the first person to come and engage on our post, and he did so negatively and aggressively.

The tone he set could have killed the conversation right there and caused people to be fearful of jumping in. But we weren’t going to let that happen. Instead, we went in there to engage Robert and show the community this was just the beginning of the conversation that would ultimately take place. We made it obvious that we were still in the post listening, and that everyone who commented would be heard and responded to.

No one wants to hang out at a party that’s dead or on its way out. Its important people see you’re still there.

Another way to add fuel is to allow readers to subscribe to comments so that they’re alerted each time a new voice enters the fray. This will keep them in conversation mode. It’s good for debate, but it’s also good in terms of SEO. The more page views the post receives, the more time people spend reading comments, the more it’s going to give off positive toolbar data to the search engines and help the post appear on an Alexa hotlist.

Fanning a positive flame

So, let me fill you in on something you already know — it’s really hard to have an intelligent conversation on the Internet.

Things always start out okay. Someone chimes in to offer an intelligent opinion and then, almost before your eyes, it devolves into threats, accusations and commentary about who still lives with their mother.

While it’s 100 percent entertaining to watch people have emotional breakdowns in public, conversations that get too far off track hurt your chances of going viral.

As the owner of that community, you’re responsible for fanning the flame in the right direction. When you see personal attacks being made, it’s up to you to steer the conversation back. If you think people are going too far, moderate.

Be careful, though. Viral conversations are typically rooted in debate. So you don’t want to discourage or squash it, but do keep things productive. You need to be the adult in the room, regardless of how good it feels to throw things.

Hitting the social streets

Once you’ve helped fan the flame, hit the streets!

Make sure your piece has been properly submitted to all the right social media sites, that it’s been Stumbled, that it’s on Reddit, that niche social sites are aware of it, and that it’s hit all of the communities and blogs you know are friendly to you.

Once you complete that, look outside your bubble to find other networks that may find your content interesting. What you’re trying to do here is pull people in from other networks so they’ll go out and talk about it with their community, one that doesn’t currently follow you.

It’s great that your own readers are passionate and involved in the conversation, but you want to use the natural sparks to pick up on other readers to help grow your blog and authority.

Tipping off mainstream media

You’ve covered your bases on the social networks, now look toward news sites and blog aggregators that may be interested in the conversation happening around your post.

If you’re part of the marketing community, you want to watch aggregators like TechMeme and TweetMeme. If you have a hot social media story, you want to tip off someone at Mashable. If it’s Google or heavily tech-related, tip off TechCrunch. If it’s a broader tech story, tip off more mainstream outlets, as well.

For example, our post about what we perceived to be brandjacking by Seth Godin received coverage from Business Week. My partner Rae Hoffman’s post on Google’s Real Time Spam Problem was noted in USA Today. And my other partner Rhea Drysdale is often featured on CNN.

These don’t happen by accident. They were opportunities created by tipping off the right people at the right time. This is where having a linkerati list comes into play. It helps you know who to contact for what type of story.

Making sure the post is optimized for SEO

The final thing you want to do is properly SEO your post to capitalize on search.

Going back to our Robert Scoble example, when we saw that taking off, we went back and edited the title tag to include Robert Scoble’s name. It was a small tweak that allowed us to take advantage of Google’s freshness factor and appear in his News results.

It’s a temporary rank, but it made sure that anyone who searched for Robert Scoble that day found our post. Sometimes that’s all you’re looking to do, to help keep the momentum going and get eyes to the page. You have to build awareness.

Content marketers don’t have the luxury of sitting back and hoping something goes hot. It’s up to you to help things take on a life of their own, whether it was planned from the start or you picked up on early signs of success.

Savvy content marketers always have the matches and lighter fluid ready for when a spark presents itself.

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Thursday, October 7, 2010

The Easy-to-Use Tool that Helps You Build a Breakthrough Blog

image of swiss army knife

As a digital branding and marketing agency, our company has encouraged, coached, and cajoled clients over the years on the importance of blogging for building traffic, buzz, and organic search.

We watched some clients grow by leaps and bounds, attracting hundreds of thousands of blog visitors per month.

And we watched others clients stumble along without ever gaining the momentum we were working for.

Of course there are a lot of factors that drive success or failure. But among the blogs that succeeded on a huge scale, we noticed two common factors.

First, the breakthrough blogs had a strong editorial calendar. And second, they used a thoughtful, strategic approach to managing editorial content.

What is an editorial calendar, and why do you need one?

An editorial calendar is just a fancy term for a publishing schedule.

If you blog regularly, you should look ahead at least one month and make some decisions about which posts you want to publish on what dates.

It’s really that simple.

An editorial calendar is the foundation of strategic blogging. That little bit of planning goes a surprisingly long way toward getting the most audience reach from your blog content.

1. An editorial calendar lets you plan ahead

By planning your posts ahead of time, you drive perseverance.

An editorial calendar encourages blogging as a habit, wards off writer’s block, and ensures that you never miss another deadline.

It’s a small, subtle thing, but you’ll be surprised at the difference it makes in your mindset.

2. An editorial calendar adds structure to your creativity

Many bloggers worry that an editorial calendar will straitjacket their creativity. Actually, the opposite is true.

Writing comes to many of us in waves. Struck by a bolt of inspiration, a blogger can write two or three posts in an afternoon.

That’s fine — keep writing about what inspires you. Then use your editorial calendar to publish each post according to a plan that keeps your target audience in mind.

Staring at that blank screen and trying to come up with a topic can be one of the most stressful aspects of blogging.

But you’ll find that when you make those decisions weeks in advance, you actually come up with more and better ideas. You’ll be more creative, not less.

3. You can take a great concept further

An editorial calendar is a powerful tool for maximizing the reach of your content, while removing the pressure of having to generate new concepts for each post.

Say you’ve got a great topic in mind, one you know your readers care a lot about. There’s no reason to blow it all in one day.

Would it make a valuable series, parceled out over a period of time and then gathered into a content landing page? Could you run some interviews or line up some guest posts on the topic? Or go multimedia and round up a few engaging videos or cartoons on the subject?

Whether you write everything yourself or use guest writers, planning ahead lets you group your content more effectively. Once you start looking at your blog a month at a time, you can develop patterns and make sure your content is well-balanced among all the readers you serve.

4. You can be proactive and capitalize on search trends

When you pair planning with a strong foundation in SEO, you start to build your audience highly efficiently.

An editorial calendar helps you pay better attention to key outreach strategies, such as blog post titles and link building. At a more advanced level, you can use it to plan and time posts related to your target audience’s search behaviors.

Capitalizing on search activity can be as simple as timing posts and topics to synch with public holidays or product launches. Or it can be as complex as doing deep keyword analysis and planning content around trending search terms that will deliver maximum traffic to your blog.

Why Stresslimit developed the WordPress Editorial Calendar Plugin

After years of hacking together editorial calendars for our clients, using Excel spreadsheets and Google Docs, we wound up in a long discussion with our close friend (and brilliant engineer) Zack Grossbart.

Beyond our mutual excitement about blogging and the power of editorial calendar strategy, we shared a passion for open source projects and wanted to give back to the WordPress community. We also wanted to develop a tool that would make our lives and coaching our clients more efficient, easier, and simply cooler.

Our clients were excited about the idea of using an editorial calendar. But there was no single tool that enabled us to eliminate “busy work” and free up more time for strategizing and creativity.

We were also in synch with Zack on our love for creating simple, intuitive interfaces that help people manage complex behaviors.

An eight-month collaborative project was born: co-developing, co-designing and re-iterating the WordPress Editorial Calendar.

We’re excited to announce the launch of version 1.0 of our editorial calendar plugin, which is (in our humble opinion) the killer tool for managing and driving the success of any blog — from the small and personal to the large and corporate.

We invite you to take the WordPress Editorial Calendar Plugin for a spin at this link. It’s free, and we think you’re going to get a lot out of it.

Here are some of the things you can do with the plugin

  • See a month’s worth of posts at a glance.
  • Juggle your calendar by simply dragging and dropping posts from day to day.
  • Quickly edit your posts’ titles, contents, and publishing times.
  • Publish posts or manage drafts.
  • Instantly see the status of your posts.
  • More easily manage posts from multiple authors.

And you can do all of that right from the calendar interface itself. It’s simple and intuitive.

No plugin alone can make you a brilliant strategist. But the WordPress Editorial Calendar is a tool that will encourage more strategic habits, thinking, and behavior. Check it out here.

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Friday, October 1, 2010

Why Getting Attention Won’t Make You Rich

image of woman in Renaissance costume

Be remarkable. Be the purple cow. Get yourself noticed. Just be your own beautiful and unique snowflake self, and your allotment of raving fans will come find you and buy everything you make.

Ever heard that advice?

It’s a social media truism that as long as you’re authentic, you can’t go wrong. Fame, fortune, and the latest Apple products will all be yours.

Let’s face it — authenticity can be a great way to draw a crowd. Especially if you have an over-the-top personality. And because we live in the age of attention scarcity, many people think that getting attention is the hard part.

If only I could get noticed. If only I could get someone to read my stuff.

But attention isn’t actually the rarest commodity in the 21st century.

Trust is.

It’s true that the first letter in every sales formula is “A”

All marketing has to start with attention.

If you can’t attract attention in the first place, nothing else you do has a chance to work. This is why headlines matter more than anything else you do.

And that’s been the case as long as selling has existed. If you’ve ever been to a Renaissance Faire, think about the way the food vendors let you know what they’ve got to offer.

When the pretty girl in the tight bodice shouts Hot Turkey Legs! and Cold Beer Here!, those are headlines. They attract your attention and let you know the most important details of the offer.

But you need to remember that the work of the headline is not only to attract attention.

The true job of the headline is to get the first line of your copy (whether it’s a blog post, email message, sales letter, video, or podcast) read, watched, or listened to.

In other words, if you gaze happily at the pretty girl but you never approach her for a beer, the headline (and the bodice) have failed.

Copywriting formulas have more than one letter

(If the whole idea of copywriting formulas is new to you, you can find 15 of them here.)

Conversion is the copywriting term for all the stuff that happens between that initial “A” and the sale.

  • You craft an offer that people will actually want to buy.
  • You build trust.
  • You answer questions and counter objections.
  • You describe appealing benefits to spark interest and fan it into desire.
  • You make it easy for the prospect to see herself as a customer.
  • You increase desire with appealing bonuses.
  • You deliver a clear, compelling call to action.
  • You build in urgency elements to get the prospect to act today.
  • You state your call to action again.

Being a jerk is bad for business

Lots of us will reward a jerk with attention. But not many will reward a jerk with business.

Jerks can’t be depended on. They play head games. They don’t respect their audience. They amuse themselves at the expense of other people.

Prospects are already fearful enough. If your prospects don’t trust you, they’re not likely to spend any money with you.

You don’t have to be a wimp

You’ll notice that some very successful businesspeople have strong, tough personas.

They may well make themselves unlikeable to most of the population. That’s ok – they’re filtering out the customers who aren’t right for their business.

The message they send to their right customers, though, is always that they can be trusted. That they’ll tell the truth, even when it’s not pretty. That they’re consistent, whether you like them or not.

The dad from Sh*t My Dad Says would make a good marketer. Let’s face it, if you bought a car from that guy, you know that you’d have a completely accurate picture of what was good and bad about the car. He may be offensive at times, but he’s trustworthy.

(At least, the real dad and not the one who will be played by William Shatner.)

The dad from “Family Guy” would make a lousy marketer. He’s capricious, he goes for the cheap laugh every time, and he has no integrity. There are no customers gullible enough to buy a car from that guy. You may find him hilarious, but no sane person would find him trustworthy.

It takes more than being remarkable

Hey, I’m a big fan of remarkable. I built a blog and a lovely business around it.

But “remarkable” doesn’t mean “remarkably annoying,” “remarkably mean,” or “remarkably useless.”

You have my permission to swear on your blog, to fearlessly embrace controversy, or just to make yourself a likeable jackass.

But never, ever do it at the expense of the trust of your readers.

There is no effective copywriting formula that leads directly from getting Attention to creating a Scandal to making a Sale.

That’s just a formula for making an A-S-S of yourself.

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Thursday, September 23, 2010

The Responsible Blogger’s Guide to Dealing with Big Brother

image of surveillance video camera

“What should I be doing better with my blog?”

That’s one helluva question, isn’t it? As someone who blogs to support a thriving business, I think about that question every day.

There are a lot of answers, many of which involve sexy topics like traffic, subscribers, and getting one zillion followers on Twitter.

But when’s the last time you sat down and answered the question above with:

“I should be paying more attention to blogging ethics.”

Not so sexy.

But as bloggers, we have to face facts about the world we live in. It feels like an anonymous platform where we can do and say whatever we want. But 2010 has a lot in common with 1984, and Big Brother comes in some forms that George Orwell never dreamed of.

You need to be aware of one very important fact that many seem to forget:

You can’t unGoogle anything

When you launch your words into the blogosphere and social media universe, you’re laying a digital footprint in concrete. That concrete is the Internet Elephant, and it never forgets.

Old versions of your site are cached. Facebook privacy blunders have ugly real-world consequences. And the Library of Congress is even planning on archiving our tweets. It feels like you can’t be held accountable for your rash words, but you can.

Here are some tips on blogging ethics that will help keep your reputation clean. Especially if you’re going to make blogging a part of your business, you need to protect your interests.

Your comments policy

The bottom line is, it’s your blog and you have ultimate control over what gets posted in your comments section and what doesn’t make the cut.

Please realize that whatever policy you decide on, not everyone is going to agree with you. I personally have a “post all comments” policy, except in instances of spam or blatant self-promoting garbage that adds nothing to the conversation. I also hold all comments that include links from first-time commenters for moderation (legitimate commenters are then white-listed).

Some blogs allow trash talk, some don’t. Some allow profanity, some don’t. Every blogger needs to figure out what to do with the trolls. It’s your blog and your call.

It’s always smart to make your comments policy clear. My developer is working right now on coding my site so my comments policy shows up in a cool style below each post.

If you become known for deleting comments just because the reader isn’t a fawning yes-man, your credibility and authority will suffer. On the other hand, letting the trolls run free or allowing spam to trash up your comments won’t do your reputation any favors either.

Proper accreditation

If you use photos in your blog posts, use legitimate sources for images. (Assuming, of course, you’re not using your own images or photos.)

Photos purchased from stock photo houses usually don’t require photo credit, although a few do. On the other hand, images you get under a Creative Commons license do have various requirements, usually at minimum a credit to the image owner.

This should go without saying, but I’ll say it anyway: Don’t steal other people’s images or words and put them on your blog. That content doesn’t belong to you. It’s unethical and scummy.

When you love a blog post so much that you want to send it to your readers, it is not okay to copy the post and paste it into your own blog or newsletter (even with accreditation) unless you get permission from the blogger.

A better way to show your adoration is to select a handful of quotes (I prefer to stick with no more than 50-100 words) from the post and then provide a link back to the original post, with credit to the author.

Understanding libel

Ohhhhh — legalese! (The recovering attorney in Brian Clark will love this one.)

Some bloggers make a hobby of calling people out for what they consider to be inappropriate practices, stupid decisions, or the like. Other bloggers are just plain malicious.

If you’re going to go down this road, get your ducks in a row first. Read up on what constitutes libel. You owe it to yourself. What you might consider “free speech” could get you into trouble, as the line between opinion and malicious intent can be a very fine one.

Make sure you have a liability insurance policy in place (this is a must). If you’re a member of The Author’s Guild, they offer Media Liability Insurance. You can also contact your insurance agent for a general business policy, but make sure it also covers libel and slander.

You are not invisible

Some people imagine that the internet lets them don a Cloak of Invisibility that bestows permission to do whatever the hell they want.

It’s simply not true. You are responsible for your words on the web (and in life) no matter where you leave them or how anonymous you think you’re being.

I don’t accept anonymous comments on my blog (including commenters who give fake email addresses) and here’s why: it shows me you’re not willing to be held accountable for your words.

If you’re running a blog, there are some pretty cool tools you can use to verify identity or lend at least some level of “real world” status to a commenter you might hold in question.

  • Email address verification tools: Did you know you can check any email address to see if it’s valid? Yep. And it’s free and easy. I use this one on a regular basis, but a simple web search for “verify email address” can point you towards others.
  • IP address verification: Most comment systems (Disqus, InstenseDebate, and WordPress’s built-in system) display the IP address of every commenter to the moderator. I use WhoIs to verify IP addresses (I had to do this just last week for an unfortunate situation). If you continuously receive spam comments or inappropriate comments from a particular commenter, you can block an entire IP address from your blog. If you need help with this, just ping your comments system or hit up the WordPress Codex for tips on combating spam and unwanted comments. Disqus and IntenseDebate have built-in blacklist features.

The best thing I can do here is to put just a bit of healthy fear into you.

You’re not invincible, you’re not invisible, and you have a responsibility to both yourself and your audience.

While you might have been looking for a more entertaining post on ethics (given my propensity for, ahem, colorful language), putting your thoughts out there on the web is serious stuff.

As I said, nothing can be unGoogled. It’s not like a late-night TP-ing of your least favorite junior high school science teacher’s house. Drive-bys don’t work online.

Strong ethical guidelines can keep your brand and keep your blog shop clean. If there are other best practices I’ve missed, lob them into the comments section below. While we don’t want to go all George Orwell, you have to remember that 1984 still applies in 2010 … and beyond (and it’s not such a bad thing).

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