Wednesday, September 29, 2010

The Umi Chicken Guide to Internet Marketing

DSC03204
Photo by quaziefoto

I was in the mall the other day and was observing the people working at Umi Chicken. I’m sure that you have one of these or another in your mall where someone stands out front of the restaurant in the food court with a plate of free samples. As you walk by they hand you a piece of their chicken on a toothpick. And that one sample is really, really tasty. That single piece makes you start to crave what else Umi Chicken has to offer.

Offer a Taste

Are you offering something for free that will entice readers to continue on with what else you have to offer? That initial piece of chicken is so tasty that you stop and see what else you can eat. Then Umi Chicken can upsell you in what seems like pretty reasonable increments. Umi Chicken and rice is $3.99 but if you want to try that and another entrée then that is $4.99. If you want to try a little bit of that other entrée the employees are more than happy to give you a little taste of most any entrée you would like. This can go on and on till you go to buy a $3.99 meal and you walk away paying $12.50. How did that happen?

Have Packages and Upsells

Do you have anything to offer after the initial free taste? What about products and packages available to up sell your prospects? Do you have more “free samples” to help entice your prospects to buy more from you?

By having packages that are easy for prospects to mix and match you can allow them to create a package and end up paying you more than you would have gotten with the one choice. Make more choices available and easier for your prospects to choose everything they want. The ability to create a specialized package allows the prospect to take greater ownership of the sales process. So, just be ready to hand out those enticing pieces of chicken on toothpicks to grab people and bring them in. Just be sure that you have more to offer once you get them in the door.

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Monday, September 27, 2010

50 Can’t-Fail Techniques for Finding Great Blog Topics

image of number fifty

It’s one thing to know you need to create lots of great content. It’s another to actually know what you’re going to write about this week.

Are you out of ideas for blog posts? Small wonder, if the only place you’re looking is inside your own head. We all need inspiration … and you’re not going to find it banging your head against the desk and hoping an idea falls out.

You need fresh inspiration if you’re going to come up with new ideas.

To help get your inspirational motor running, here are 50 techniques for generating great blog post topics.

  1. Two words: Google alerts. Set an alert with a few industry key words, and ask it to deliver at least 20 stories a day. Read the headlines and throw interesting links into a file for future use. When you get several related stories, you’ve got an instant roundup piece.
  2. Skim national newspapers and magazine stories. How does national news such as the recession affect your readers? Talk about national trends, and your audience will come to rely on you to tailor big news to address their concerns.
  3. Ask yourself, “What’s missing?” or “What will happen next?” Answer the questions those national rags didn’t address. What’s the next domino that will likely fall as a result of this piece of news? Point it out, and your readers will feel you (and they) are ahead of the curve.
  4. Read small publications. If you have an expertise blog, check the experts’ columns in local papers or business weeklies. Few people outside your community will have read these, and their topics are often easily recycled.
  5. Read trade publications. Trade pubs cover every imaginable industry and they’re a great source of trend ideas, from Ad Age to TWICE (This Week in Electronics). They’ll also track new companies and products you might mention (see #39).
  6. Read your competitors. I subscribe to several competing blogs on my iGoogle desktop, for real-time headline scanning. If you write on a similar topic, you can give the other blog link love.
  7. Riff on a popular post. Grab yourself some high-powered linkage by posting your reaction to a big-time blogger’s thoughts.
  8. Try a new medium. Burned out on the blogosphere? Look at YouTube videos, listen to podcasts, or watch good ol’ fashioned TV shows or radio broadcasts.
  9. Think about pain. What are the biggest problems your readers face? Focus on topics that would provide balm to their wounds.
  10. Talk to a friend. That’s right — use your lifeline, just like on the reality TV shows. Jawing about a problem usually helps ideas bubble up.
  11. Tackle a controversy. Weigh in on your industry’s hot topic. This can be especially effective if you have a contrarian viewpoint.
  12. Join a blogger’s group. Knowing your group will ask what you’re posting should help concentrate the mind. Hearing what they’re blogging on will no doubt suggest subjects for you to cover, too.
  13. Scan industry conference schedules. The list of session topics offers a quick guide to your audience’s hot-button issues.
  14. Get a critique. Find a mentor. Have them look over your blog and point out what’s missing.
  15. Mine your hobbies. People love posts that offer an unusual perspective on your topic. For instance, I once did a post called 7 Things I Learned About Business From Playing Bejeweled Blitz.
  16. Do an interview. Do you have a favorite thinker in your space? Get in touch. You’ll be surprised how many authors and thought leaders are game for a quick Q&A.
  17. Review your greatest hits. Read your most popular past blogs. Look for ways to take a slightly different angle and further illuminate the same topic.
  18. Write a sequel. If something has happened recently that puts a new light on a past blog post, update your readers. Write a new entry and link it back to the old one.
  19. Have a debate.
  20. Stop worrying you’ll look dumb. Buck up and be brave. Try a post idea that you’ve been scared to tackle.
  21. Ask a question. Is there an industry issue that you’re undecided about? Discuss your mixed feelings.
  22. Write something else. Anything. Like, a letter to your mom. A wish list for Santa. Anything that gets you into a completely different mental space. Return to your blog once the writing wheels are turning.
  23. Talk about your mistakes. Folks love to hear about how other people screwed up. Be honest and talk about what you learned.
  24. Make a prediction. Everybody — everybody — wants to know what’s going to happen next. Grab attention with your thoughts on the future of your sector.
  25. Review the past. How has your industry changed in the past 5 years? 10 years? Look for milestones for reflection.
  26. Create a regular feature. For instance, if you do a weekly news wrapup every Saturday, that’s one post you know you have covered.
  27. Where are they now? If you know of an industry bigwig who’s been out of the spotlight but now they’re back, check in with them. Write about their new venture.
  28. Change your view. Go to the park, a (different) coffeeshop, a museum, your backyard deck. Leave your usual writing cave.
  29. Eavesdrop. While you’re out, tune in to other conversations and see where they take you.
  30. Take a hike. Most writers could really stand to exercise more. It stimulates the brain, and topics will come to you naturally. Just make sure you bring something to take a few notes with.
  31. Take a bath. Ideally, after the walk. Ahhhhh. That warm water just seems to release the creativity, doesn’t it?
  32. Take an entire day off — every week. It’s a life-changer. Mine is Saturdays. Hit your own “refresh” button and return ready to rock your blog.
  33. Take a poll. When in doubt, ask readers what they’d like you to write about.
  34. Hold a contest. Provide a provocative fill-in-the-blank line, or give a prize for the best question. Presto: Instant post idea list.
  35. Keep a journal. Ideally, that you write in first or last thing daily, when you’re unfocused and allow uncensored thoughts.
  36. Free associate. Take five minutes and just scribble about your blog. See what percolates up.
  37. Do a mind map. If you’re not familiar, mind mapping is a technique for visualizing how topics are related to each other. Draw a chart with branches for all the main topics you cover, to get a picture of where they might sprout new stems.
  38. Do a book review. Tell readers if the hot new book in your niche is insightful or inane.
  39. Do a product review. Ditto the book reviews, only for stuff. Is it a ripoff, or valuable?
  40. Run your analytics. The most popular keyword phrases that bring people to your site provide a ready-made road map to your next post topics.
  41. Read your comments. See what readers have asked about that you haven’t answered yet.
  42. Read your competitors’ comments. If your blog doesn’t have a lot of comments yet, go mine someone else’s.
  43. Read your social-media group’s questions. What are people chatting about? Answer on your blog, then go back and provide a link.
  44. Tweet about needing ideas. Or post it on your Facebook or LinkedIn status. Let your connections do the work for you.
  45. Hit an industry networking event. As you chat people up, mention your blog. Ask what they like to read about.
  46. Attend a local community event. Compete in a zucchini race, volunteer at a charity auction. Get out of your head and laugh a little.
  47. Think funny. While you’re laughing, consider writing a post that’s satirical or humorous for a change. I know funny bloggers are among my personal favorites.
  48. Take the headline challenge. Tell yourself you need to come up with 50 story ideas today, or else. Jot down anything and everything. (This one helped me write this post.)
  49. Take the one-hour challenge. You must find a post idea in the next hour. Go downtown, stick your head in shops, chat people up.
  50. Recruit a guest. Or two. When all else fails, call for backup. Sometimes you just need to take the pressure off so your post-generator has a little time to recuperate.

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11 Ways to Convince Readers to Buy Your eBook

This post was written by the Web Marketing Ninja — a professional online marketer for a major web brand, who’s sharing his tips undercover here at ProBlogger. Curious? So are we!

eBooks are a great monetization channel for your blog. Unlike methods such as advertising and affiliate programs, your own products allow you to keep the lion’s share of the profit. But with this great power comes great responsibility. Unlike other monetization methods, with ebooks, it’s up to you to turn your readers from fans into real customers.

In this post I’ll explain 11 ways you can convince readers that your ebook justifies them pulling out their credit cards.

1. Don’t leave them wondering.

If a reader has to think twice about how to buy your ebook, that’s one time to many. Your readers shouldn’t have any doubts in their minds about how they can order your product. Now this doesn’t mean you should turn your sales page into one gigantic Order button (believe me, I’ve tried), but it does mean you should have clear and identifiable order buttons at the top, middle, and bottom of your page.

2. Give them safety in numbers.

People don’t like missing out, nor are they comfortable with feeling as though their friends, competitors, or colleagues have the jump on them. If 10,000 people have read your ebook and they all love it, make sure you let everyone know. Give your readers safety in numbers, and they’ll give you their credit card numbers!

3. Connect them with advocates.

Anyone can write testimonials, including testimonials that never actually happened — and your readers know that. But what you can do is provide advocates. If there are real people in the real world who love your ebook, ask them if they’d be prepared to openly share that with others who might be interested in the product. A testimonial from someone who includes their social media profiles and encourages readers to get in contact with them is going to pay much better dividends than a testimonial that you made up yourself.

4. Give them a guarantee.

Buying any product requires some sort of leap of faith on the part of your readers. You’re asking them to spend their money on something that, even with the world’s best sales copy, is an unknown. You can reduce the size of that leap by guaranteeing your ebook: “If this doesn’t deliver all that you hoped for, we’ll refund your money – so you’ve got nothing to lose.” The smaller you can make that leap of faith, the more sales you’ll make.

5. Give them a sense of urgency.

Perhaps an unfortunate reality is that we’re often lazy, or easily distracted in our daily lives, so you need to create a sense of urgency to ensure your readers stay the course and complete the entire purchase process. An easy method to achieve this is to threaten a price increase after a certain number of days. If they don’t act now, they’ll pay twice the price.

6. Tell them your story.

Whether yours is a technical book or a novel, readers will value being able to connect with you as the author. If you book involves the completion of a journey that a potential reader is about to embark on, and you can help them avoid all the mistakes you made, they are much more likely to order.

7. Don’t bore them to death.

If your ebook’s sales page contains as many words as your first chapter, you’re going to do nothing but bore them away from your page, and your key sales messages will be lost. Write your sales page as concisely as you can, then strip out 50% of the words — and you’ll just about be there.

8. Make it easy for them.

You’ve only won half the battle once you’ve got your reader to click that Order button. What happens next is perhaps even more important. If you ask them to jump through four more clicks and fill out 20 fields with information, chances are you’re going to lose them. Ask your potential customers only to do the minimum required to make your sale, and get the money in your bank account. If you want extra information, do that after the sale is made.

9. Cater for their preference.

eBooks these days are more than just PDFs. iPads and Kindles have changed the expectations of ebook purchasers. If you can, make sure your product is available in the maximum possible number of formats (ePUB and Mobi). This can be a great point of difference in a competitive ebook market.

10. Know your audience members’ problem and tell them how you’ll solve it.

You probably should have figured this out before you wrote the ebook, but you need to still convey what problem your ebook solves for a reader, and make sure this message dominates your sales copy. Your friends will buy any book you write, but the mass market will buy books that solve their problems.

11. Give them one thing to do on your sales page.

It’s very easy to hedge your bets when it comes to creating a call to action on your sales page. There should be your clear Order button, but you might be tempted to add a Tweet This button, or an alternative product, or even someone else’s ad! Unless you stand to make as much money from someone tweeting your book page, or clicking your ad, as you will through an ebook sale, then ensure your page asks visitors to do one thing and one thing only: buy your ebook.

Selling ten ebooks is easy; selling 10,000 can be a little more challenging. I hope these tips help get you going.

Stay tuned from most posts by the secretive Web Marketing Ninja — a professional online marketer for a major web brand, who’s sharing more of his tips undercover here at ProBlogger over the coming weeks.

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Report Says Blogs Still Vital

With all the talk about social media these days, you don’t hear a lot about blogs anymore and the blogosphere has taken a secondary place in some discussions to talk about Twitter and Facebook and other forms of social media.

That doesn’t means that blogs have disappeared or will anytime soon. A new report from the Internet marketing firm eMarketer tells us at least half of all the people that get information on the Web still read blogs and 12% of Internet users in the United States have updated a blog in the last month.

What does all that mean? Well, it’s clear that search engine optimization techniques using blogs as their vehicle will never really go away for several reasons including:

  • The fact that social media doesn’t directly affect page ranking. Sure, you can get traffic to your site from places like Twitter and Facebook, but you need the keywords and links that Google searches for page ranking and that doesn’t happen with social media platforms. Losing blogs or some form of longer content restricts the results you’ll get from any Internet marketing campaign.
  • Blogs tell the whole story. Remember you’ve only got 140 characters to describe what you need to on Twitter. That means you should point those snippets somewhere if you want your tweets to have some impact. In short, social media works well as a beacon pointing to where you want readers and prospective customers to go. It’s the means not the end. That’s still the domain of the blog and other forms of longer content.

Plus ca change, plus c’est la meme chose

The report also stresses a very good point you already know if you pay attention to the Internet, namely that blogs will continue to change and by 2014, 60% of Internet users will be reading some kind of blog. Remember that’s some kind of blog because blogging has always meant something different to different people and as they morph, the trend toward more and more people reading them will continue.

Here is another great point. As blogs evolve, people may be reading something they might not even consider a blog in the more traditional sense. That could push the positive numbers higher so even more people are reading and involved with blogs.

It all comes back to content in the end. Always does and more than likely always will. Blogs will be part of the internet landscape for good because blogs, in all their different forms, have consistently been part of what drives the Internet forward. Putting a different kind of fuel in your car doesn’t change the fact you still need wheels to drive it.

Every time some new way of spreading information across the Internet comes out that has the potential to reach more people quickly, the death knoll sounds for blogs. That’s just the people talking who don’t understand content and blogs will constantly be evolving and people will always have more to say and a product or service to sell that demands more than 140 characters to get the point across.

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Saturday, September 25, 2010

Blogosphere Trends + Humour

This column is written by Kimberly Turner from Regator (a great tool that gathers and organizes the world’s best blog posts). – Darren

Once again, we’re taking a look at the stories bloggers have been writing about the most during the last seven days (list provided by Regator). This week, we’ll be using posts about those hot stories to look at one of the toughest forms of writing: humour. It’s difficult because senses of humour vary so much. What you find hilarious, might barely elicit a smirk from me or vice versa. Plus, there’s the added challenge of determining when it’s appropriate to take the amusing route and when a serious approach is best. It’s a challenge, but adding a bit of LOL keeps readers engaged and, in many cases, encourages more sharing. Fortunately, despite the challenges, there are a few tried and true tips to upping the funny factor on your blog. Let’s see how some bloggers have covered this week’s hot topics with humor…

1.  Christine O’Donnell
Example:
Huffington Post’s “The War on Lust Must Be Won
Tip:
They say sarcasm is the lowest form of wit, but sometimes they are wrong. Sarcasm can be an effective form of humour, as shown in this example. It can often come across as sour grapes, so proceed with caution.

2.  Lady Gaga
Example:
Cracked.com’s “Why It’s Time to Stop Paying Attention to Lady Gaga
Tip:
Sarcasm—humour at someone else’s expense—can be funny, but adding a touch of self-deprecating humour can make it doubly so. In this example, the author writes, “I showed up to the office with shoes that didn’t match. For 11 straight days. One of them was a flip flop and the other was a woman’s hat. I know nothing about fashion, is my point, which is why I’m uniquely qualified to talk about Lady Gaga’s wardrobe choices, because she doesn’t either.” By making fun of yourself, you seem less bitter and judgmental and more…well, funny.

3.  American Idol
Example:
ROFL Razzi’s “ROFLash: Steven Tyler is Probs the New ‘American Idol’ Judge”
Tip:
Some words are intrinsically funny. “Moolah,” used here is a funnier word than “money.” Onomatopoeic amusing words, like “splat” are often amusing. Other words are funnier than their counterparts for reasons that aren’t immediately apparent (but you’ll know them when you see them). For example, what’s funnier, “underpants” or “underwear”? “Spooks” or “phantoms”? “Canoodling” or “hugging”? There’s a theory that words that start with plosive consonants such as b, p, t, d, or k are intrinsically funnier. I’m not convinced this has been confirmed by science, but it seems plausible. Either way, use the funniest words you can find.

4.  Pope Benedict XVI
Example:
Friendly Atheist’s “Dear Benny…
Tip:
The inappropriate can be hilarious. There’s a reason stand-up comics often write jokes about things that make people a bit uncomfortable, such as the Catholic sexual abuse cases. If you’re not inclined to be overly politically correct, approaching an inappropriate or sensitive topic with a healthy dose of humour can be very effective, as shown in this musical example.

5.  Jon Stewart/Stephen Colbert
Example:
Indecision Blog’s “Here Are the “Rally to Restore Sanity” and “March to Keep Fear Alive” Hastags You Ordered
Tip:
A conversational, informal tone that connects with readers directly is almost always funnier than formal language. This example addresses the readers directly, saying, “Oh my God, America, you were so annoying! Can’t you talk about anything else?!”

6. Katy Perry
Example:
Ministry of Gossip’s “In the Katy Perry ‘Sesame Street’ scandal, is Elmo the real villain?
Tip:
The unexpected is funny. While everyone else was analyzing Katy Perry’s culpability in the scandalous Katy/Elmo video, this example focused on Elmo. “That Elmo character was totally naked.” Outrageous! … And hilarious.

7.  Joaquin Phoenix
Example:
Cracked.com’s “Will Joaquin Phoenix Become The Craziest Celebrity Ever?
Tip:
Find creative alternatives to standard approaches. In this example, Cracked puts its own spin on the omnipresent five-star rating system and determines that Phoenix was (at the time this was written, which was before it came out that the whole insanity thing was a ruse) “officially as crazy as…” three Tom Cruises, six Octomoms, half a Charles Manson, and four point eight barrels of flaming monkey poo. Taking a standard cliché and giving it a unique spin is often funny or, at the very least, interesting.

8.  Blockbuster
Example:
The Onion’s “

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Screen Capture Tools and Image File Size Reducer Resources

I was just finishing up a new post on PSD to HTML on SixFigureAffiliateBlogging.com, and wanted to liven the post up with some screenshots of each of the sites mentioned in the post. I would usually take a screenshot of a web site using the “Screengrab!” plugin for FireFox, then bring the image into my image editing software to resize. Before doing this, I decided to check out the alternatives and see what the web has to offer.

Here are a few image editing and screenshot resources you may find helpful.

Screengrab – If you are using FireFox, download this plugin and you will have a little button that allows you to capture, copy or save the full view, or a portion of the web site you are currently at. One of the best plugins around, and free!

ShrinkTheWeb – For a web based alternative, ShrinkTheWeb is a top site in the screenshot / thumbnail space. They have a paid version, but the basic six screenshot sizes they give you off their site should be good enough.

SnagIt – It’s always great to capture web sites, but what if you want to capture something else on your computer and the “Print Screen” feature isn’t working. A paid software alternative is “SnagIt”. I have this software on my computer and it’s pretty solid. If you do a lot of screenshots and image editing, it’s worth checking out. My SnagIt Review Post

Skitch – Simply one of my favorite screen capture and image editing programs around. It’s only for the Mac, but it’s amazing. The sizing and text/arrows options are just perfect and the ability to automatically upload images to private Skitch members pages is a huge bonus. This would be a product I would pay for if it wasn’t free. (Must have for Mac users!) My Skitch Review Post

Easily Change Your Image File Sizes

How many times have you had an image and wanted to upload it for your profile picture on a member or social network, then was told it was too big size? Not actual size, but memory size. This happens quite often, and the average internet user would probably just end up selecting a new picture. Instead you can visit any of the sites below and upload your image, then they will automatically crunch it down in size for you. I first came across these web site many years ago, and they are still useful today.

http://www.jpegreducer.com – Easy setup with “upload from computer” or URL of image.
http://www.shrinkpictures.com – Shrink images, with extra features and options.

These sites are extremely simple, fast and don’t require any personal information or software to download.

For any image maniacs, be sure to check out HongKait’s great post on 40 different screen capture tools for both Mac and PC. Feel free to post any useful image editing software and sites you like to use.

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Friday, September 24, 2010

Bloggers Mean Business

Rebel

Here we go again. Another week, another “revolution”, another “rebel” stirrs things up.

To paraphrase a line from a movie …

“He’s not a rebel, he is a very naughty boy.”

Ideas should be free, says the latest link-bait, attack-post, call-to-arms, etc. Whatever.

It seems even in 2010 there are still people out there who think that bloggers should not profit from their content. Somehow they have come to the conclusion that even advertisements and affiliate links are unethical. We are, they think, bound to some “journalistic” standard.

Bull hockey.

Ethics in Blogging

The people who last are people who share the good stuff. They have their audience foremost in their minds.

Unethical is when you implant spyware onto a users computer, or use high pressure sales tactics to sell crap. Telling people about something you genuinely believe in and might be a great solution then allowing the reader to make up their own mind is just, well, helpful.

It’s a fair exchange.

We give lots of stuff away, and nobody has to read it. People have won contracts from using my free content, they tell me this all the time. No, I don’t ask for a percentage :)

Bloggers as Journalists

I am not a journalist and have never wanted to be. While I have nothing against journalists, and in fact have a great deal of respect for people who persue the standards and ideals of a true journalist, that is not something I have any interest in following myself. It’s not for me.

You can tell that the life of a journalist is not for me by the way I mangle the English language each week on this site. Sometimes I get through an entire post without a typo or grammar error, but not often.

I wouldn’t call myself a “reporter” either, which is a name Chris Brogan has used (in addition to “typist”) because I very rarely talk about the news or stuff that has happened, I don’t feel I “report”.

Why We Blog

You might want to spread ideas, talk to family, record your thoughts, win business, or you might want to make money directly. There is no right or wrong way so long as you are doing it for the best of intentions, whatever motivates you is all good.

It could be you do not set out to make money but have ads and affiliate links in order to support your hobby. Nothing wrong with that either. Monetization is not a dirty word (an ugly word, but not a dirty one). Someone paying for the content somehow helps keep content free for the reader.

Why hold new media to a higher standard than any other media? If Simon Cowell holds up a Coke branded cup on American Idol that certainly isn’t going to be the thing that makes me switch channels, and I am not going to write to my member of parliment about it.

My blogging is about giving people tips, ideas, stories that either make you think, understand something in a new way, or know how to do something useful. That’s not leadership, it’s just trying to be of value. Can’t recall ever describing myself as a thought-leader, even in jest.

My Awesome Business Model

Expertly Illustrated Business Workflow FTW

You could describe me as a blogger, perhaps a Pro Blogger, even though my writing is not all that professional. Or a writer. Maybe. I have, after all, got my name in print a few times (somehow).

It took me a while to agree with Liz Strauss when she called me a teacher and I do struggle with labels, but if anything I am a teacher. My goal with clients is often to put myself out of work. Instead of doing the commodity implementation I teach them how to do stuff internally so they don’t need external contractors for every little thing.

As a business I train people and I am a marketing consultant. It says that right on this page. My site is subtitled “The business of blogging and new media” after all.

With that in mind you should not be surprised that my goal is not entirely altruistic. I co-authored a book about writing for money. It kind of means I picked a side in this debate.

I create what I hope is valuable in order to fairly earn from this value. If I do enough of a good job then you might consider buying either one of my own products or services, or one of the products I support and recommend and get a commission for. Or maybe you will tell someone else about my awesomeness.

If you don’t want to that’s fine too. People seem to imply that a blogger writing with the intention of earning an income is somehow unethical and not trustworthy. This seems odd to me. Does the fact that Seth Godin sells books discount his ideas? Uh, heck no.

Could my business continue without this blog? Sure. But I don’t want to.

I’m not going to give up a great marketing channel that is fun to work on because some other blogger has hallucinated what is the right way to do it. I will keep this blog going as long as enough people find it useful and a few people each month are willing to shell out dollars for extra stuff. If things continue positively I will be able to continue paying my mortgage (and now in addition to my mortgage, my rent!) and put food on the table. Glamourous stuff like that.

My business is sustained by me finding people with a challenge I can help with, and demonstrating my expertise and knowledge, to the point where people are willing to trust me to take the next step. I call it Authority Blogging but it happens just as much offline as it does on. The tactics change but the strategy remains.

It’s a nice business and it works. Customers are happy and I am happy. Why change?

Bottom Line

It’s actually a good thing when people disagree, it helps us clarify our own thoughts. If they don’t like you and unsubscribe they are doing you a favour because you won’t waste any time on them in future.

Unfortunately we do give the bad unfluences energy and attention because they are talented at getting noticed. The people telling you “You’re doing it wrong” the loudest don’t have your interests at heart. By feeding the trolls and linking to them we just give them more juice to distract people from what is really important.

Remember what you are doing this for. What is more important? Some angry stranger off the internets or persuing your goals while giving people genuinely valuable content? Thought so.

Keep doing what works, makes you happy, and helps people. Ignore the critics.

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